Privacy Policy

This Privacy Policy applies to the True Grind CS2 website and related services operated under the True Grind CS2 brand.

The service is currently provided by Mouchsiadis Solutions through true-grind-cs2.online.

When you use the service, True Grind CS2 may collect account, gameplay, and technical information, including:

• Steam sign-in details such as SteamID, display name, avatar images, and public profile URL.
• FACEIT account details if you choose to connect FACEIT, such as subject ID, nickname, avatar, email, connection time, and resolved player ID.
• Match records you add manually, Steam share codes you sync, parsed match statistics, and related account settings.
• Demo files and parsed replay data generated when you use the analysis features. Demo parsing now runs on the VPS, and raw uploads may be stored temporarily so the parser can generate summary artifacts and replay chunks before cleanup.
• Session cookies, basic device and browser information, and usage analytics needed to keep the site secure and working.

True Grind CS2 uses collected information to:

• authenticate users and maintain secure sessions;
• display profiles, match history, replay data, and analytics;
• operate Steam sync, FACEIT linking, and demo analysis flows;
• debug, maintain, secure, and improve the service; and
• measure product usage through privacy-conscious analytics and hosting instrumentation.

By signing in, uploading demos, or connecting external accounts, you direct True Grind CS2 to process the information required to provide those features.

Where a feature is optional, such as FACEIT linking, the related processing happens only when you choose to use it.

True Grind CS2 does not sell personal information. Information may be shared only as needed with service providers and external platforms that support the product, including hosting, analytics, database, Steam, and FACEIT services.

Public profile information and statistics that you choose to expose through product features may be visible to other users of the site.

The service uses essential cookies to keep you signed in and to protect authenticated areas of the site.

The site also uses operational analytics and similar telemetry to understand traffic and performance at an aggregate level.

Account data, synced match history, and related settings are retained for as long as reasonably necessary to provide the service, comply with legal obligations, resolve disputes, and enforce agreements.

If you want your account data removed, contact the operator using the contact information below.

You can choose not to use optional features.

You can disconnect FACEIT from your account at any time from the account settings page. You can also stop using the service and request deletion of stored account data.

True Grind CS2 uses reasonable technical and organizational measures intended to protect account and service data.

No system is perfectly secure, so absolute security cannot be guaranteed.

The service is not directed to children under 13, and it should not be used by anyone who is not legally permitted to use Steam, FACEIT, or comparable gaming services.

This Privacy Policy may be updated from time to time. When that happens, the effective date on this page will be updated.

Privacy requests and questions can be sent through mouchsiadis-solutions.com.